Bad Day...

Aaargh! This is so frustrating! (and I know I am not the only one who feels this...) I was hoping to get my professional license today but they were not releasing any professional ID's today. It just so happened that the processing of the ID's were delayed due to the large amount of people who registered within the last few weeks, so they said earlier to me and all the others who were greatly disappointed to learn the same thing only when they were already at the releasing window.

The glitches in their system, I think, are mainly lack of organization as well as preparation (lack of communication only comes a weak third priority for me). I aid lack of organization due to the fact that they released 2 schedules for the registration. People did not know what schedule to follow (I personally followed the one they published). If they had only enforced the second schedule, they would not be facing too much people clamoring for their professional ID's all at the same time because the second schedule had a more equally divided number of people per day for the registration.

Since they allowed both schedules to be followed, those in the last days of the second schedule got stuck with the huge amount of people who were following the first schedule. In comes their lack of preparation. Considering that they already knew that there were a lot of people who were going to get their ID's at the same dates, they should have taken the necessary precautions to ensure that these people get what they paid for. They were not able to deliver well.

For me, it was a big letdown since those people who were handling the procedures are professionals as well. Granted that there would be delays, I think the maximum number of days of a delay would be two and a maximum of three working days, not seven. The problem here is that if those professionals could not do their work well, how much more the common, manual workers? Professionals are supposed to be the ones who are able to cope with problems well,a nd still be able to beat deadlines and such. It shows that somehow, manual workers are more competent and hard-working than most professionals...